20241014_Mastio Landing Page Masthead-op1.3-1
    45.4 3
    101.24 3

    “Roadrunner made a huge jump this year on our annual LTL survey. Their improvement is notable as shippers are starting to notice the changes they have made.”

    Kevin Huntsman, President of Mastio

    Mastio Logo

    Net Promoter Score

    Customer Value Index

    Charts 3

    Top-Tier LTL Carrier

    Roadrunner's success in the latest Mastio Survey is a testament to our relentless focus on operational excellence, customer satisfaction, and innovation in the LTL industry. By consistently refining our processes and listening to our customers’ needs, we’ve been able to deliver exceptional service. This high score reflects our commitment to being a reliable and trusted partner in freight transportation.

    w+2
    Nr2
    Sg2
    1day2 copy

    Satisfied Customers

    "They have changed for the better. They have proven to be one of the most reliable carriers.  They are the quickest to respond when we place a pickup."

    Mastio Customer Feedback

    “Their transit time has improved greatly over anybody else."

    Mastio Customer Feedback

    “My perception is great. They have shown great improvements since previous years.  Currently, our damages have gone to zero with Roadrunner.”

    Mastio Customer Feedback

    "They have gotten so much better. Pickup and deliveries have gotten better. They are on time. Also, no damages."

    Mastio Customer Feedback

    Reflection

    Chris Jamroz - Reflection-1
    Tomasz Jamroz - Reflection-1
    Dave Ross Reflection
    Roadrunner History 2